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Questions?

Q.: What happened to the eBay training and why aren't the logos on the site anymore?

A.: We have decided to drop that program. eBay has changed many policies since the time we started that program, and the latest has literally priced themselves out of the market for small sellers. They have done nothing to promote the Education Specialists that are out in the field, and I can't feel good about teaching something that I know is not in the best interests of people to make good profits. So we are focusing on helping people to build REAL profits on the web rather than have to pay 15% of every sale they make to accomplish it. 

Q.: What happened to the Music Decor and More site?

A.: Several things:

  • We did not do proper research on the topic before introducing the site, and therefore we did not get the traffic to it that we had hoped for.
  • It was not paying its own way.
  • The site builder that we used (a free one) had too many glitches in the program, and was causing us too much wasted time.
  • There were way too many products on the site and way too many pages, making it a nightmare to maintain.
  • The look of the site needed updating, partly due to the (too simplified) web builder that we were using.

However, some of the products, along with many more new ones are now on the blog site, at http://www.musicdecorandmore.blogspot.com 
and if proper research shows that others are needed, we will add them there as we have time.

Q.: In this new marketing information program that you are starting, why should we believe what you tell us in your recommendations?

A.: That's a very good question. We have been involved with internet marketing since the end of the year 1999. You can read our "About Us" page and see what we have accomplished during that time, and prior to it. I left my job as a master electrician and robotics technician around that same time, and have been studying information and techniques from over a hundred different professional marketers ever since. Every spare minute of time has been spent studying the various aspects of online marketing, through books, reports, videos, audios, and seminars. That is combined with over 40 years of real life business experience. Now I feel as though I have finally caught up to the rest of the world (and in some areas surpassed it) in the internet marketing knowledge gained. Since I had a head start as a robotics technician, I feel that the technical aspects of it are my strong points. The psychology of it, I'm still learning!

In most other areas of education, ten+ years of learning would be equivalent to at least a Master's Degree! But that doesn't mean that a professor who teaches finance is going to be a multi-millionaire, either! Everyone has their own level of expertise.

As of 2010, we are both retired from the working world, and our goal is to make the extra money we want and to have fun. We're not trying to create a multi-million dollar empire. We are happy to make a decent living.

(My wife worked on our business part time until Spring of 2005, when she left her job with a major bank when we moved to Arkansas, and has been working side by side with me ever since.)  

Q.: If you are so knowledgeable, why are your sites so plain looking, and why don't we see your name mentioned in the marketing arena more?

A.: Like the majority of the marketers in the world, we have struggled to get a feel for what path we wanted to follow, and in the process, tried many that didn't work out. It has only been in the last couple of years that we have really put a plan together for where we want to go from here. Also, we have still had to make a living, and until this year, our service business still took a lot of our time, keeping us from implementing many of the things we have learned. It's not that we don't know how to do them, we just haven't had time. I can easily advise a person what they should do in much less time than it takes to actually do it. Therefore, I can share my knowledge with a great many people without going out and performing that activity myself. Also, there are many things that I have learned that are in areas which I do not care to pursue, because they are not on my own path.

No one person is an expert at everything, not even the top rated "gurus". They are all in a constant state of learning, as are we. But we all have knowledge that someone else doesn't. 

One young marketer only got started in 2008 and is already a millionaire because he knows how to do one thing very well, and therefore is qualified to teach only that method to others. But does he know all that we know? There is no way he could cram ten years of study into just two years! Our knowledge is much more "diversified" than his!

Some people have fallen into one aspect or another of marketing and have done EXTREMELY well, especially if they had a mentor to help them. However, as in everything else, those people are in the minority. Less than ten percent of online entrepreneurs ever become millionaires, but many manage to make a comfortable living from it. Some young "go-getters" may thrive on creating a multi-million dollar business, while "older folks" may only be interested in meeting their budget, and anything beyond that is a bonus. As with any money making venture, it takes work, and you only get out of it what you have time to put into it.

We have learned one thing in life, and that is that you don't have to be a millionaire to be considered successful. If you can meet the goals that you set for yourself, and accomplish what you set out to do, then you are successful. If all you want to do is make enough extra money to supplement a regular job, you can be successful at it. Just make sure that your goals and expectations are realistic, and grow from there.

The internet is a vast wasteland of useless information for the most part. It is VERY hard to stay focused on one particular avenue when you are getting started, because you may not know what path you want to follow. One link leads to another link, and yet to another link, and before long you are lost, both in direction, as well as valuable time. 

Much of what we offer is free, and if we make a little from some of the other products, then why not? That's what marketing is all about.....making sales, and making money. The rest is learned as you go at whatever pace you have set for yourself. The tools and knowledge are available to ANYONE. But no one can make you work or give you more time. Your own success depends upon YOU and the decisions you alone have to make. When you reach a point that you have surpassed our knowledge level, then good for you! By then you will know who the next one is that can guide you further down the road.

Q.: What if I am not satisfied with the product?

A.: We will refund your money to you. If it's a physical product, we'll make the refund once we receive the product in original condition. However, you must pay the return shipping costs. For downloadable products, we will just take your word for it.....for now. 

However, we are working on converting all of our digital products to a format that will allow us full control, including shutting off access to many of them if necessary.  

Q.: What if I don't want to use a credit card to pay for the product(s) I want?

A.: PayPal also has the ability to pay by electronic check online. We never see your payment information. That is all handled on PayPal's secure servers. They send us the information on what to ship and who to ship it to....that's all. 

You can send us a check or money order, if you wish, but we must wait until the check clears before we ship your order.  We no longer process credit cards offline, both for security reasons, as well as expense. The few times a year that we processed credit cards by phone did not justify the costs for the service. Also, we are not always in the office to take calls.  

 

Other Comments:

Are you still afraid of purchasing on the internet?

Only a proper education and open mind can remove a fear of anything, whether it be handling spiders or snakes or purchasing on the web. I can tell you that we have been both buying AND selling on the web for over 12 years, and have NEVER had a problem that was not OUR OWN fault! And once we realized what the problem was, we never made that same mistake again! I have heard people make every lame excuse in the book about why they won't shop online, and EVERY excuse I have heard can be attributed to one thing:  The customer did not read the instructions or have proper knowledge of the system!

Not once have I ever seen a case where the payment processor was at fault!

The one and only instance where we did not receive our goods after making a purchase was again, OUR FAULT! We didn't check out the vendors credibility first. We realized after the fact that the vendor did not have proper contact information on the site, and after trying in vain to contact him, we simply did a fund reversal request through our bank and got our money back. Problem solved!

If you have heard anything on the news about people breaking into websites, please don't be alarmed by such things. Why? It's nearly always web sites that don't have proper safety measures in place. Because nearly every web site that processes orders online are protected by an encryption process on the servers, and credit card transactions are nearly always handled by third-party companies that specialize in such things. 

A web site itself does not need to have encryption unless it handles sensitive information. Making a purchase IS NOT sensitive information. It's the payment FOR that purchase that contains sensitive information, which is why we do not do that on our site. The purchase request (the "add to cart" or "buy now" button) opens a window in PayPal, the largest and moist trusted name in online payment processing in the world, and THEY handle the payment processing. We never see your credit card information. All we know is what you ordered and how and where to ship it. That's all we need to know.
 
An encryption process is many, many times more complex than you can imagine. One of our suppliers once told us that the process they use is "forty times more complicated than the protection applied to government radio transmissions used during operation Desert Storm."

Now, I don't know about you, but if a much less complicated process is good enough to keep vital information out of the hands of our nation's enemies, then what do you have to worry about with buying on the web? Absolutely nothing! Your chances of having credit card information stolen at a brick and mortar type store is 10,000 times more likely, because OTHER people.... strangers... may have your card in their hands! It takes less than 2 seconds to make a card imprint in clay and copy the three numbers off the back of it. Things like that happen at restaurants every day! It CAN'T happen on the web!

We do not obtain or store any of our customers information except what is necessary to know that we have been paid (PayPal verifies that), what you have ordered, and your shipping information. Your actual payment information (card number, etc.) goes through PayPal, the largest and most successful payment processor on the web (plus it is owned by Ebay, the largest and most successful online auction house on the web) so you know it will be processed with the tightest security available. We never see your payment information.

Nearly every store on the internet uses systems supplied by a third party who specializes in credit processing, so the store where you make your purchase (including ours) will never see your credit information.

Don't like shipping fees?

Look at it this way. How much gas and time (and maybe parking fees) would you have to waste running all over town trying to find the things that are accessible to you on the internet? The IRS doesn't allow nearly enough of a deduction to cover the cost of operating our vehicles, and if you can't deduct your mileage, you don't get anything back! 

When I was still making payments on our Dakota Quad-Cab, I kept good records of all the expenses incurred (payments, insurance, taxes, maintenance, fuel, etc.), and the mileage driven every year. I was surprised to find that the total expenses came to 75 cents per mile! Obviously, I chose to take the actual expenses when filing our taxes, rather than the standard mileage deduction the IRS allows, otherwise I would have been losing money!

If you live in a rural area, where you don't have much of a choice in stores, the problem gets even worse! You have to drive even farther to get what you want! Most stores on the internet have LOWER PRICES because their overhead costs are lower, so even if there were shipping added, you're still paying a lower price than you would by driving to the local mall!

Also, you can do all the comparison shopping for price while sitting at your table or watching TV. You will know immediately who has the best prices to save you money, and can have the item on its way to you in less time than you can get the car out of the garage!  

If you shop internet stores regularly, you will find that they have frequent sales, rebates and free shipping on many of their items. Plus, there's the added benefit of (usually) NO SALES TAX* when you purchase on the web! So relax, sit back, and enjoy your shopping! Let someone else fight the traffic and the added expense!

The fear of making a mistake and punching the  wrong button is the worst fear that anyone has on the computer or internet. The only way to get over it is to get the experience and the only way to do that is to DO IT!. Practice makes perfect! I have been working with computers since 1986, and have been buying and selling on the web since 1999. I haven't blown anything up yet, no one has stolen any of my money or financial information, I have saved a TON of MONEY by finding better deals and having them delivered to my door than I ever could have found at a physical store, and I have used the web to make money

* (Check with your tax person, but internet purchases may be subject to sales tax if purchased in your own state, or you may have to pay your state's "use tax" when you file your taxes at the end of the year. Currently, only a handful of states are charging sales tax on internet sales, but there is legislation pending to make it mandatory for all states.)

 We pride ourselves in providing a quality product, and we offer a money back guarantee if you are not satisfied with your purchase. If you have any questions about our products before you place an order, please Contact Us or call us (on our toll free number) at 1-866-782-9355, and we will be glad to answer your questions.

 

 

A new site will soon be added to our "family" which will feature our first digital product produced by Azgrand.

This web site is designed, owned and operated by:
Azgrand Internet Marketing
John W. and Sharon M. Abert, owners
Arkansas
Phone 870-751--0264
Phone hours: 8 AM-10PM CST Monday thru Saturday

We make commissions from the sale of products offered by partners!
John W. and/or Sharon M. Abert is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. 
© Copyright 2010 All Rights Reserved - Azgrand Internet Marketing